Privacy Policy
Synnovai LLC Website Privacy Policy
Effective Date: 10/06/2025
1. Introduction
Synnovai LLC (“we,” “our,” or “us”) is committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, synnovai.com, or engage with us online or offline. Synnovai LLC is a California-based consulting firm offering business development and organizational improvement services, including our proprietary Flight Plan Model.
2. Information We Collect
We may collect the following categories of information:
- Personal Information: When you contact us through our website, forms, or email, we may collect your name, company name, email address, phone number, and any message details you provide.
- Payment or Transaction Information: If you engage Synnovai for consulting services, limited payment details may be collected and processed through secure third-party processors.
- Technical Data: We may collect data such as IP address, browser type, operating system, device identifiers, pages visited, and time spent on our site through cookies and analytics tools.
- Professional Information: When you apply for partnership or collaboration opportunities, we may collect information such as resumes, work history, and references.
3. How We Use Your Information
We use collected information for legitimate business purposes, including:
- Providing and Improving Services: To operate our website and deliver consulting services efficiently.
- Communicating with You: To respond to your inquiries, send updates, newsletters, and relevant service information. You may opt out of non-essential communications at any time.
- Processing Transactions: To process service payments or agreements securely.
- Ensuring Security and Compliance: To protect our systems, prevent fraud, and comply with applicable laws and regulations.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share limited data under these circumstances: – With Service Providers: We may share data with trusted third parties (e.g., hosting, analytics, or payment providers) who assist in our operations under confidentiality and data protection agreements. – Legal Compliance: We may disclose information as required by law or valid legal requests (e.g., subpoenas or court orders). – Corporate Transactions: If Synnovai undergoes a merger, acquisition, or asset transfer, your information may be included as part of that process.
5. Data Security
Synnovai employs administrative, technical, and physical safeguards consistent with industry standards to protect your data against unauthorized access, alteration, disclosure, or destruction. While no system is entirely immune to breaches, we strive to maintain the highest reasonable security standards, including: – Data encryption in transit and at rest. – Role-based access and authentication. – Routine monitoring and incident response protocols.
6. Cookies and Analytics
Our website may use cookies and similar technologies to enhance your experience, analyze traffic, and improve functionality. You may choose to disable cookies through your browser settings, but doing so may affect certain site features.
7. Your Rights and Choices
Depending on your location, you may have certain rights under privacy laws (such as CCPA/CPRA): – Request access to or deletion of your personal data. – Opt out of non-essential communications. – Correct or update your information by contacting us directly at privacy@synnovai.com.
We will respond to verified requests within the timeframes required by law.
8. Children’s Privacy
Our website and services are not directed toward children under 13. We do not knowingly collect or store personal information from children. If such data is inadvertently collected, we will delete it promptly.
9. Third-Party Links
Our website may contain links to third-party sites or services. Synnovai is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law, after which it is securely deleted or anonymized.
11. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or to comply with legal obligations. Updates will be posted on this page with a revised effective date. For material changes, we will provide advance notice of at least 15 days.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
